Most organizations use customer surveys to measure satisfaction, pinpoint areas for improvement, or simply allow disgruntled patrons to vent. The approach is framed by a pessimistic mindset—one focused on problems. “Customers have been conditioned to always look for what’s wrong,” says Sterling Bone...
The National Service Training Program is a nationwide initiative by the Philippine Government towards ensuring the active participation of the Filipino youth in understanding and combating societal issues. For the European Studies program, this entailed teaching students from public high schools...
Thank you for your interest in the “Bridging the Gap: The Digital Divide in Times of COVID-19” webinar presented by World Learning in collaboration with the Digital Communication Network! Key points by Ioanna Georgia Eskiadi COVID-19 has reaffirmed the need to bridge the gaps in Internet access. The...
UNICEF’s Reimagine campaign calls for urgent investment to bridge the digital divide, reach every child with remote learning, and, most critically, prioritize the safe reopening of schools NEW YORK, 27 August 2020 – At least a third of the world’s schoolchildren – 463 million children globally –...
The policy brief outlines guidance for providing universal access to an online world that is safe and empowering for everyone. In this global health crisis, the web is both a lifeline and a critical force in helping to curb the spread of Covid-19. Without public health information at our fingertips...
Belgrade, Serbia, 16 October 2020 – The COVID-19 pandemic has exposed the weaknesses and limited digital literacy of the education system not only in Serbia but everywhere, while also accelerating previously unthinkable innovations and digitalization in the education sector. Schools in Serbia closed...
On 14 October 2020, the EU Delegation to the UN and the Permanent Mission of Uruguay to the UN, in collaboration with UNICEF, hosted a forward-looking side event panel discussion in the margins of the Third Committee of the UN General Assembly on the Promotion and Protection of the Rights of...
A4AI’s recent mobile broadband pricing update shows that Africans face the highest cost to connect to the internet — just 1GB of mobile data costs the average user in Africa nearly 9% of their monthly income, while their counterparts in the Asia-Pacific region pay one-fifth of that price (around 1.5...
Today, Africa lags behind other continents in internet connectivity. One of the greatest barriers to getting people online in Africa is cost, with individuals paying an average of 9 percent of monthly income for 1GB of data, compared with 5 percent globally. These high costs are being exacerbated in...