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COVID-19+1 more topic
Most organizations use customer surveys to measure satisfaction, pinpoint areas for improvement, or simply allow disgruntled patrons to vent. The approach is framed by a pessimistic mindset—one focused on problems. “Customers have been conditioned to always look for what’s wrong,” says Sterling Bone...
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Child Rights+2 more topics
On 14 October 2020, the EU Delegation to the UN and the Permanent Mission of Uruguay to the UN, in collaboration with UNICEF, hosted a forward-looking side event panel discussion in the margins of the Third Committee of the UN General Assembly on the Promotion and Protection of the Rights of...
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