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COVID-19+1 more topic
Most organizations use customer surveys to measure satisfaction, pinpoint areas for improvement, or simply allow disgruntled patrons to vent. The approach is framed by a pessimistic mindset—one focused on problems. “Customers have been conditioned to always look for what’s wrong,” says Sterling Bone...
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COVID-19+2 more topics
The policy brief outlines guidance for providing universal access to an online world that is safe and empowering for everyone. In this global health crisis, the web is both a lifeline and a critical force in helping to curb the spread of Covid-19. Without public health information at our fingertips...
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Child Rights+2 more topics
On 14 October 2020, the EU Delegation to the UN and the Permanent Mission of Uruguay to the UN, in collaboration with UNICEF, hosted a forward-looking side event panel discussion in the margins of the Third Committee of the UN General Assembly on the Promotion and Protection of the Rights of...
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